Busitema University hosted a high - level delegation welcomed from Centenary Bank in a courtesy call aimed at evaluating service delivery to survey and exploring potential areas of improvement in their ongoing partnership. The engagement took place in the Vice Chancellor’s boardroom. The visit, part of Centenary Bank’s “Customer Week, initiative was led by Mr. Patrick Musinguzi the Bank’s Manager for the Public Sector. The initiative was designed to gather customer feedback on the bank’s products and services, with the goal of fostering improvement and innovation.

In his welcome remarks, Prof. Paul Waako, the Vice Chancellor of Busitema, expressed appreciation for the longstanding partnership with Centenary Bank. He noted the importance of the relationship, underpinned by a current Memorandum of Understanding (MoU), and highlighted a recent visit by the Bank’s Managing Director as
a milestone in cementing institutional ties. Prof. Waako also emphasized the University’s strategic focus on infrastructural development pointing out that Busitema can only meet 10% of its infrastructural needs. He cited the
student growing population and the resulting demand for student accommodation across its campuses in Arapai, Busitema, Nagongera and Pallisa. Additionally, he proposed the development of business centers at the campus, particularly the Busitema site, to support service providers such as caterers.
In a gesture aimed at attracting private sector investors, Prof. Waako revealed that the University was willing to offer up to an acre of land on a 30 - year lease basis, after which the land would be reverted to the University. The Centenary bank team responded positively to the proposal, with further dialogue anticipated in the near future. The meeting underscored both institutions’ commitment to mutual growth and improved
service delivery for the benefit of the University community and broader public.